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iphonik_newse-Channelling goes Live with PhonikIP Call Center Solution

02nd January 2013

e-Channelling PLC was formed in 2001 and envisioned an enabling service to eliminate the hassle and inconvinience faced by the general public to obtain an appoinment to meet a specialist or consultant at a time and place convinient to them. The organisation was one of the first in the world to introduce such a service to the people of the country and has steadily gained popularity islandwide. Whilst leveraging the power of the internet the company now plans on growing the service which will help them further improve service levels and meet customer demands. iPhonik's PhonikIP platform was selected among top players in the Converged Communication space as it gives the flexibility and futuristic features while ensuring a better return on investment. 


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